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Terms and Conditions

TERMS AND CONDITIONS

Art. 1 preamble

The RBDRINKS® society reserves the right to modify these sales’ terms and conditions. By validating its quote and its order the clients acknowledge having read and accept unconditionally these sales’ terms and conditions.

Art. 2 Orders

RBDRINKS® confirm the order when the quote, indicating the items requested, is completed, dated, signed and stamped by the client. As soon as the quote is validated, products are sent to the production and no cancellation could be considered.

Art. 3 Payments

Every product has to be fully paid to confirm the order. The only means of payment is by bank transfer (Excepted negotiated and validated cases)

Art. 4 Shipping / Removals of goods

Shipping costs:

RBDRINKS® deliver in France and all over the world.

The shipping price will be indicated on the quote, and will be directly paid at RBDRINKS.

Removals of goods: The client can come to pick up its order at the warehouse, the address: RBDRINKS® – ZA Ponroy – 7 avenue Clément Ader Bât D – 94420 Le Plessis Trévise – France. The client can choose to use its own carrier, but the RBDRINKS Company will not be responsible for any issue due to a delivery by this independent carrier.

Art. 5 Delivery time:

After reception of the proof of payment the order is sent within 7 days, depending on the carrier availability. For customized tableware, the time delivery is longer.

The carrier does not deliver upstairs or inside a house or office. The order will be delivered only against a receipt signed by the client.

In case of force majeure, or any other fact relevant from the carrier responsibility, RBDRINKS® will not be hold responsible for consequences due to a delay independent of its acts. In the event of a deadline outdated of 8 weeks, the customer can cancel its order by sending a registered letter with an acknowledgment of receipt to the following address:

RBDRINKS® – ZA Ponroy 7 avenue Clément Ader Bat D 94420 Le Plessis-Trévise. If the cancelation’s letter arrive to RBDRINKS while the shipping is already done, the cancelation will not be taken into account. If not, RBDRINKS® has a delay of 30 days to refund the customer. To be delivered the customer has to give (before accepting the order) every information asked, which are necessary for the delivery, like a phone number we could contact for an appointment. While ordering, the customer accepts to be present during the delivery at the indicated address. If the carrier asks for a proof, the customer has to be able to prove his identity to take his delivery.

During the delivery, the customer agrees to verify the content and the conformity of the delivery order wrote by RBDRINKS®. The customer accepts to sign the delivery order or receipt given by the carrier. This signature means that the customer acknowledges the reception of his order and his satisfaction. The customer accepts to not submit a claim to RBDRINKS®, which will not be hold responsible. In case of a non-presence of signature, the carrier will not deliver the order. The relevant cost of a new delivery shall be paid by the customer.

Art. 6: Satisfied or refund

Legally you dispose of 7 days from the day of delivery to return us the products with no justification needed, and without paying any penalties. In the case of a retraction, the products and delivery costs are refund, but the costs for the return stay in your charge. Any return must be done with the original packaging, without being used.

Art. 7: Condition of return / Exchange / Reimbursement

The buyer shall always be responsible for costs and risks related to a return. The return of products would result to an exchange or a refund equal to the amount of the product bought. The exchange or the reimbursement doesn’t include the eventual return costs excepted if the responsibility of RBDRINKS® has been proven. If the customer wants to exchange one or several defective products, RBDRINKS® is committed to refund the returning costs within thirty days after the return.

Art. 8: Problem on the delivery / Removing:

The customer will have to indicate specific reasons on the delivery order and refused all or a part of the order if this one is defective or incomplete. In the absence of specific reasons, in case of a refusal or a returning even partial, no claim will be taken in account by RBDRINKS® and the customer will not obtain a replacement or a refund. In case of a delivery not compliant with the order in quality or quantity, the customer has to inform RBDRINKS®  within 48 hours at 0033 1 49 76 92 13 or by mail at RBDRINKS® – ZA Ponroy 7 avenue Clément Ader –  Bat D –  94420 Le Plessis Trévise – FRANCE, by indicating the order reference.

Art. 9: Penalty clause in case of non-payment:

Penalty clause: 21% from principal VAT due after formal notice. In the event of any dispute (Art 8.). By signing the quote, the customer acknowledges and accepts clauses of that contract.

Art. 10. Retention of ownership, objection, trademark:

Retention of ownership: We retain legal title on our goods until the full payment (Law of May 12th 1980)

Our right to assert claims covers goods as well as prices if they are already resold or used. For any claim, the Court of Créteil is the exclusive jurisdiction.

Trademark. Drawings. Designs. Recorded S/N° 009090812. All copies of our products for commercials purposes are strictly prohibited.

Art. 11 Guaranty conditions and Customers service:

An invoice, providing the guaranty, is sent with the delivery or by email. Every product sell by RBDRINKS® are subject to a strict and rigorous quality control process that guarantee the use of products delivered, assuming normal usage.

Therefore, RBDRINKS® guarantee: the conformity of products delivered relative to the current technical regulation.

The quality: the customer will not be able to exercise his right of a guaranty if the conditions of use of the products are not respected. Products used will not be returned or exchanged (Except in the case of a defective products – See Art. 7)

LEGAL NOTICES

http://www.rbdrinks.co.uk is the company website

RBDRINKS – Z.A. PONROY
7 Av. Clément Ader Bâtiment D
94420 Le Plessis Trévise

FRANCE
Phone: +33 1 49 76 92 13
Mobile: +33 6 28 42 79 84

VAT number: FR56 522 947 126
Company Register No.: Creteil B 522 947 126 – APE 4669B

Purpose: Introduction of the RBDRINKS Company (trade of polycarbonate products)

 

Head manager of publication: Pedro DIAS

For any comment on the website content or operation, contact the webmaster at: marketing@rbdrinks.fr

For any claim, please send only your request by mail at the RBDRINKS Company.

Web hosting:

IDEOMA
Design, lda
R Marquês Sá da Bandeira, 323 Sobreloja Posterior B
4400 – 217 Vila Nova de Gaia

PORTUGAL

Protection of personal data

Personal data collected on the website comes from the voluntary communication of an email address when submitting an electronic message. These data are only used to transmit the information requested and have, as only recipient, RBDRINKS Company, from which you can exercise your right of access and rectification following the article 27 of the N°78-17 law of January 6th 1978 addressing computing, files and personal information, you are entitled to access any information referring to you. If you want to modify, edit or delete them, please contact RBDRINKS Company

These collected data will not be disclosed to a third party or communicated for unauthorized purposes.

Messages that you can send us are passing through an open telecommunications network, we cannot ensure confidentiality.

Copyright

All contents on the RBDRINKS’ website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations are the property of RBDRINKS or its partners, protected by the French legislation and international copyright laws. Partial or total transfers on another website are prohibited.

The hard copy for private use of these data may be authorized in accordance with the article L122-5 of the Code of Intellectual Property. Partial or total reproduction without the prior written consent of the author is strictly prohibited.

Our brand, pattern and design are recorded under the N° 009090812

The databases contained on the website are protected by the law of July 11st 1998 transposing into the Intellectual Property Code (IPC) of the European Directive of March 11st 1996 on the legal protection of databases. Are prohibited, the extraction and re-use, partial or complete, of the contents of www.rbdrinks.co.uk databases.

Hyperlinks to other website

The hyperlinks created in this website, towards other resources available on internet, are proposed only to offer you the most complete information, but neither contents, links, changes or updates will engage RBDRINKS responsibility.

The access to any external website from our website is under the entire responsibility of the user.

Responsibility
The RBDRINKS Company reserves the right to modify or correct the content of this website and this legal notice at any time and without notice, without this giving rise to any right to compensation.

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